Terms of Purchase


Please note that separate terms and conditions dictated by the applicable Supplier will apply to your reservation and purchase of products and services on the site. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable Supplier’s policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such Supplier’s terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) Operator debiting your account for any costs Operator incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your use of the site.


If you have a refundable ticket, you can cancel and we will refund your costs, minus applicable fees based off the fare rules of the airline. All refund and cancellation requests are subject to the rules of the ticketed fare, and fees or penalties may apply to your refund. All cancellation rules are subject to change and based on the specific rules given by each airline. Your itinerary will be cancelled at the time the refund is processed. Please allow up to 4 weeks for refunds to be processed. A no-show will be canceled and no refund will given. Not showing up for the outbound flight will be considered a no-show, and all the connecting flights associated, including a return flight.


Neither STG Travel, Inc nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. STG Travel, Inc is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.


Your agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your payment. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. STG Travel, Inc assumes no responsibility for any passengers making independent connections to flights booked through STG Travel, Inc. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee.